Refund policy

Return & Refund Policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition you received it: unworn, unused, with tags attached and in the original packaging. You will also need a receipt or other proof of purchase.

To start a return, contact us at support@vario-racing.com. If your return is accepted, we will send you a return label together with instructions on how and where to ship the package. Items sent back without first requesting a return cannot be accepted.

Any questions about returns? Reach us any time at support@vario-racing.com.

Damage & problems

Please inspect your order on receipt and contact us immediately if the item is defective or damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions — items not eligible for return

Certain items cannot be returned, such as custom-made items (for example special orders or personalized products). We also cannot accept returns of hazardous materials, flammable liquids or gases.

Items with custom colour selections or individually configured specifications are considered custom-made and are excluded from returns.

Unfortunately, we cannot accept returns on sale items or vouchers.

Exchange

The fastest way to get what you want is to return the item you have. Once the return is accepted, you can place a separate order for the new item.

Refunds

Once we have received and inspected your return, we will let you know whether the refund was approved. If approved, you will be refunded automatically to your original payment method within 10 business days. It may take additional time for your bank or card provider to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@vario-racing.com.